Solution 2: Verify The Printer's Port
If yourHP Deskjet printer is offline, you must check if the printer is connected via a WSD port. To check that, follow these steps:
Open the Control Panel and click on “View devices and printers”.
As you see your printer there, right-click on it, and select the “Printer Properties” tab.
When you'll open the properties, you'll find the Ports tab there.
Click on it and check if the printer is using a WSD port or not.
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